A. When you approach your local council they will ask you to register your details with them. Applicants should normally be aged 18 or over, although in certain circumstances applicants aged 16 to 18 may be entitled to housing. We aim to provide housing to people on a low income, which is usually below the average earnings for the area where they live. We do not house people who are already home-owners unless there are special circumstances.Once you have registered, the council will assess the priority of your application dependant on how urgent your need for housing is. For more details on the priority criteria contact your local council.

A. In the areas that operate a choice based lettings scheme, we will receive details of the highest bidder or a shortlist of top bidders from the local council.In other areas, we receive nominations from the local council based on the applicant's suitability for the property and housing requirements.

A. The type of property you will be housed in, will mainly depend on the number of people in your household and any medical needs identified by the information supplied to your local council on your application. If applicants have any support, medical or disability needs we have a range of different accommodation types.If you are registering with a local authority that operates a Choice Based Lettings scheme you will only be eligible to bid for properties that are suitable for your requirements. If you are nominated for a property from a non choice based lettings area, your local council will have matched you to a home that best meets your needs in relation to size and location.

A. After a viewing has taken place, if you would like to proceed with the tenancy, our Housing Officers will verify your details and if required obtain references. Once any checks necessary have been completed satisfactorily we will contact you to arrange a tenancy sign up date.

A. Accent Nene no longer holds a waiting list for any of its homes. We work in partnership with Local Authorities when letting an empty home. Common registers and allocation policies have been agreed with our Local Authority partners providing a fair and consistent service to all households who need to be re-housed.

A. No, as Accent Nene no longer holds a waiting list, you will need to approach your Local Council directly to register with Choice Based Lettings or be put on the local authorities' waiting list. Please see the how to apply section for more details. However, if you are over 55 and are interested in Sheltered Accommodation please contact Customer Services on 0800 393890 to register your interest, on occasion we do have vacancies on our sheltered sites.

A. There are various ways a tenant of Accent Nene can move from their existing home. See the Transfer and Mutual Exchange section for further details.