What are they?
A telephone conference is a group of residents and staff talking to each other about a particular subject via a telephone line.

All people taking part are joined together on one telephone line and because of this can have a say from the comfort of their home, or wherever else they choose, just as long as there is a telephone line. And because we will ring you, no call charges will appear on your phone bill.

For people who don't like the hassle of physically attending a meeting this is an ideal way to get involved, to find out more about what is going on and to give an opinion.

If you would like more information about telephone conferences and the opportunity to be involved in this way contact Jill or Ruth in the resident involvement team on Freephone 0800 393890 or Lo-call 0845 603 7673.