Scheme managers usually work Monday to Friday. Some of our scheme managers live on the scheme in purpose built homes, whilst others live off site.

Scheme managers do not provide care directly but they are able to put you in contact with professional agencies. These are some of their duties:

• All residents are given a support plan, this is quality time with the scheme manager to share information and to make sure all your needs are fully met.
• Help new residents to settle in and explain how everything works.
• Make regular contact with each resident Via the intercom or personal visit if requested.
  Helping residents maintaining independence.
• Facilitate resident involvement.
• Deal with emergencies.
• Report and monitor repairs and maintenance work
• Liaise with families, statutory, voluntary and private agencies to ensure residents needs are met
• Signposting and giving advice on services such as benefits, shopping, cleaning, cooking, personal and nursing care.
• Health and safety around the scheme, making it a safe environment to live.