As a freeholder you may have purchased your property through the Right to Buy or Right to Acquire. Alternatively your property may be on one of our schemes where there are also Accent Nene tenants.

As a freeholder, although you own the property outright, you may have to contribute towards the cost of communal services provided to the estate, such as landscape maintenance, and un adopted streetlighting, which are not provided by the Local Council. The cost of this is known as a service charge.

Service Charges

When you purchased the property you may have received a Transfer Document, this may specify items for which a service charge is payable. The law defines service charge as an amount payable in respect of services, repairs, maintenance, insurance or management costs and which varies in accordance with the changes in cost to Accent Nene in respect of these matters.

Major Repairs

There may be occasions when Major Repairs are required to the scheme/area where you live. This might be for such things as repairs to un adopted roads or walls. Accent Nene will consult with freeholders if we decide there is a need to do these works. You may be required to make a contribution towards the cost. Your Transfer document provides the details of what you will be expected to contribute towards.

Selling your Home

If you purchased your home through the Right to Buy or Right to Acquire and you decide to sell within the first three years of the purchase, a repayment of all or part of the discount will have to be made.

Once you have found a buyer for your property, inform Accent Nene and provide details of your Solicitor. It is a requirement of your Transfer Document to give Accent Nene notice of any sale with details of the new purchasers name and address and Solicitor details at least 14 days before the proposed completion date.

If you pay a service charge, this must be paid up to the date of completion.

Further information can be found in your transfer document.

Click here for details on how to contact the leasehold team for further details