Accent Foundation

Residents’ homes and services in the north.

Accent Group

Accent Group general information.

Accent Group Residents’ Panel

Information on the Accent Group Residents’ Panel and what it does to improve services for residents across Accent Group.

Accent Nene

Residents’ homes and services in the east.

Accent Peerless

Residents’ homes and services in the south.

Accent Regeneration Community Partnerships

Residents’ training, education and employment schemes and community regeneration services in the north.

Adaptations

Information leaflet on adapting residents’ homes to view and download.

Aids and adaptations

How Accent Peerless provides aids and adaptations in residents’ homes.

Annual Report to residents

Facts and figures about Accent Peerless business. Information leaflet to view and download.

Anti-social behaviour

How Accent Peerless deals with anti-social behaviour.

Anti-social Behaviour leaflet

Information leaflet to view and download.

Avoiding condensation

Information leaflet to view and download.

Avoiding rent arrears

Information leaflet to view and download.

Benefit and debt advice

Help and information on benefits, how to claim and who to go to.

Buy a home

Find a home to buy.

Buying your home

Information on how to buy your home.

Careers

What jobs are available and how to apply for them.

Caring for the environment

Information leaflet to view and download.

Complaints

How to make a complaint and information about what happens afterwards.

Complaints leaflet

Information leaflet to view and download

Community Alarms

Alarm systems in Accent Peerless homes.

The Consumer Credit Counselling Service (CCCS)

A free expert advice service, helping people to become debt free.

The CCCS Debt Remedy

An online tool for free debt advice tailored to your specific situation.

Contact details

How to get in touch with Accent Peerless.

Customer Expectations

Accent Peerless’ service promise to residents.

Customer services

How to get in touch with the Accent Peerless customer services team.

Data protection

Information leaflet to view and download. 

Disabilities, aids and adaptations

How homes are adapted for residents with disabilities.

Dealing with Debt

Information leaflet to view and download. 

Debt advice

Help, advice and information on benefits and debt.

Employment

What jobs are available and how to apply for them

Energy saving

Energy saving advice.

Equal opportunities

Accent Group’s policy on equal opportunities.

Equality and diversity

Accent Group’s policy on equality and diversity

Equality and diversity

Past, present and up and coming events.

Executive team

The Accent Group executive team.

Floating support service

Information leaflet to view and download about our flexible support service which helps to prevent homelessness.

Important safety information about gas.

Get involved

How to get involved and improve services for all residents.

Information for residents who are being harassed.

Accent Peerless home finder zone.

Home insurance

Information for residents and a guide to the scheme we operate.

Home Ownership

Everything you need to know about owning your home. Information booklet to view and download.

Home safety

Information for residents about keeping their homes safe.

Homes to buy

Find a home to buy.

Homes to rent

Find at home to rent.

Housing Headlines

Accent Peerless’ residents’ magazine

Housing Ombudsman

For complaints about housing associations and other landlords, managers, and agents

How are we performing?

Facts and figures about our business and services.

Insurance

Information for residents about insurance products. 

Jobs

What jobs are available and how to apply for them.

Lettable standards for empty homes

Information leaflet to view and download.

Looking after your home

Information for residents about looking after their home.

Making yourself at home

Information on how to settle in.

Moving Home

Information leaflet to view and download.

Moving In

Helping you move in to an Accent Peerless Home. Information leaflet to view and download.

Moving on or buying your home

Information about transferring to another home or buying your own.

News

Our latest news and events.

Other ways to get involved

Paying your rent

Information about your rent and how to pay it.

Planned works

A list of what maintenance work is planned for our homes and estates in the current financial year.

Publications

Publications, leaflets and documents available for viewing and downloading.

Quick reference to your tenancy agreement

General information about tenancy agreements.

Rent a home

Find at home to rent

Repairs and maintenance

Information about repairs and how to report them.

Repairs handbook

Everything you need to know about the Accent Peerless repairs service. Booklet to view and download.

Report a repair by telephone

How to report a repair by telephone and who to contact.

Report a repair on-line

Accent Peerless’ on-line repairs reporting service.

Rights and responsibilities

Your rights and responsibilities as an Accent Peerless resident.

Security

Information on how residents can be secure in their homes.

Sheltered housing schemes

Information about sheltered housing for people over retirement age.

Sheltered housing

Information leaflet to view and download.

Stopping anti-social behaviour

Information leaflet to view and download.

Supported housing

Information about Accent Peerless supported housing services.

Tackling nuisance and anti-social behaviour

How Accent Peerless tackles anti-social behaviour and advice for residents.

Tell us about it.

How to tell us what you think about our service or anything else.

Tenancy Agreement

A quick reference to your tenancy agreement.

Tenants Handbook

Everything you need to know as an Accent Peerless resident. Information booklet to view and download

Utilities

Information about the utility supply in your home.

Ways to pay

Ways to pay your rent and service charges.

What’s happening

Past, present and up and coming events

Working for us

Jobs we have available and how to apply for them.

Your neighbourhood and community

What we do in our local communities.

Your management team

Information about who manages your homes and services and how to contact them.